BLUESCHOOL HOUSE OFFICES - will FOR THE FORESEABLE NOW ONLY open between the hours of 10.00am - 3.00pm Monday - Friday (excluding bank holidays). Copies of documents can be left at reception if they are clearly labelled. ORIGINAL DOCUMENTS WILL NO LONGER BE ACCEPTED.
PHONE LINES - will only be answered during the hours of 10.00am – 3.00pm Monday – Wednesday (excluding bank holidays)
If you are experiencing difficulties, need additional support or more information on how to apply or providing documents please contact a member of the team using the alternative methods of contact detailed below in the Welcome to Home Point Section.
IF YOU ARE CURRENTLY STREET HOMELESS AND NEED URGENT ASSISTANCE Please call 01432 261600 and select option 3 DURING THE HOURS OF 10am – 3pm MONDAY-FRIDAY (excluding bank holidays) or 01432 261600 outside of office hours. We ask that you do not use this number for Home Point enquiries, as they will not be dealt with.
Home Point kindly ask that customers remain patient and not continually chase for responses as this will delay matters and note that the timscales on the website will be impacted by the backlog currently being experienced. . Thank you for your understanding.